To support engineering & sales with technical support, responding to customer needs and inquiries, prepare technical procedures, liaison between sales and engineering, taking the outputs of sales departments and preparing checklist / work orders
This position reports to the Engineering Manager and Estimating Manager. The ideal candidate should possess an Engineering Degree, be able to work in a self-directed manner, have excellent verbal and written communication skills, be able to interact directly with customers and be a team player. This position requires follow up Skills and Attention to Detail. The ideal candidate should posses an understanding of the manufacturing industry.
•Accident prevention – correct and/or report any unsafe working conditions before they result in an accident
•Identify and implement efficiency improvements, cost reductions and profitability improvement initiatives.
•Keep checklist current with engineering and sales revisions.
•Provide technical assistance and resolution on jobs.
•Manage technical aspects.
•Track change orders and cost.
•Collect and document changes, improvements and lessons learned.
•Interact directly with customers on conference calls and site visits.
•Develop innovative solutions.
•Performs other duties as assigned.
•May require lifting objects of up to 45lbs.
Education: Bachelor's Degree ideally in Engineering or equivalent related experience.
Experience: 1-3 years minimum field experience.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO HIRING A DIVERSE WORKFORCE.