Supports the Commercial Lending staff by performing a variety of duties related to the processing, administration, and closing of new and existing commercial and real estate loans. Incumbent assists the Commercial Lenders by dealing directly with customers concerning their credit and deposit relationship with the bank. Records new applications and loans. Obtains credit information and ensures sufficient loan collateral. Monitors past due loans and overdraft accounts. Prepares periodic loan and/or credit reports. Assists the Commercial Banker by communicating directly with the customer concerning their relationship, answering customer inquiries and resolving routine problems.
¡ Customer Support: Is adept at consulting with customers. A good listener with the ability to refer customers to other banking and financial products.
¡ Teamwork: Works well with others. Participates willingly to support and achieve team goals and objectives.
¡ Banking Expertise: Familiar with credit documentation for business and consumer lending; A working understanding of all traditional banking products; Effectively uses all relevant internal support and resources. Possesses good administrative skills.
¡ Goal Achievement: Able to support aggressive performance goals.
¡ Communication: Able to express self effectively while being a good listener. Shares information to ensure high performance.
¡ Adaptability: Accepts and promotes useful change.
¡ Innovation: Works well in a creative work environment. Continues to seek useful information to improve job performance.
Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:
n High School Degree required; Bachelor’s degree desired.
n Minimum 2 to 3 years banking admin. experience.
n Excellent business communication skills (both oral and written)
n Sound judgment and decision-making abilities
n Strong interpersonal communication skills
n Ability to participate in a team environment
n Ability to present information to lending staff and/or customers
n Excellent administrative skills
n Ability to organize and prioritize
n Strong customer service skills
n Loan administrative support
n Microsoft Office Products with an emphasis on spreadsheet preparation and use.
n Bilingual preferred
n No unique or hazardous working conditions
¡ Prepares documents including standard reports.
¡ Reviews and files forms and documents.
¡ Interacts with customers, assists in opening loan and deposit accounts or the completion of other documents.
¡ Provides administrative support.
¡ Meets/talks with customers concerning their relationship with the bank.
EEO Policy Statement
InterBank is committed to maintaining an environment of equal opportunity. Accordingly, it is InterBank’s policy to provide equal opportunity for employment, advancement, and benefits to all qualified applicants and employees without regard to age, race, religion, sex, color, national origin, disability, citizenship status, uniform service membership/veteran status, or any other protected status as established by law.
Our commitment is to achieve and maintain excellence through full and equal opportunity, which is fundamental to the existence of InterBank. It is therefore the policy of InterBank not only to avoid direct discrimination but to go further. The company will act affirmatively to identify and eliminate barriers that may exclude or impede members of certain groups in their pursuit of excellence. Such affirmative action will address the treatment of persons who are already members of the company, as well as applicants for admission or employment.
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